No customer service Ordered 2 Pantheon Mini door controllers and immediately after installation one faults out every 10 minutes. i have to reset to get the door to operate . I moved the controller to the other door and it does the same thing. The 2nd unit works fine on either door . Messaged North Shore and got back a condescending one line response that read "I would contact the company." I did contact the company that I purchased it from but will never use North Shore again.

All perfect except for gauge It was very easy to select the correct garage door seal format from among alternatives. Pricing was fair. Delivery was quick. The only negative was that the seal was a lighter-gauge rubber than the deteriorated one that needed replacement. Another, otherwise identical door, had a heavier-gauge seal that still was 100% intact. North Shore should also offer the heavier gauge seal.

I place an order I place an order, only part of it was delivered. You need to find the locksets and key and have them overnighted to my project. I have submitted several emails with no response.

Replacement Remote Our original remote buttons were made of rubber and in the summer heat melted. North Shore had a good choice of replacement remotes for Overhead and their prices were competitive. Received in good time and my husband likes his new remote. Also ordered a key pad entry that was easy to install and program. We like it for extra easy access.

I am praying the Part for my gate is… I am praying the Part for my gate is going to arrive when FedEx says it is going to arrive. So far so good everything is going great.