Great Experience From our sales person to the people calling to confirm appointments, the installers, the product everything was top-notch. The installers were very respectful of our home and our family. The day they installed our hardwood. It was pouring rain. The mess that could have been made was completely avoided by the install crew. We couldn’t be more happy with our floors and carpet. Thank you 50 Floor

From sales through installation From sales through installation, the service was excellent. The sales person helped clear up some questions we had about installation. The installers were skilled, did a great job replacing the sheet vinyl in our bathroom, and were very careful about cleaning up afterwards. After we placed the order, materials arrived in a couple of weeks and was installed the next week.

Poor Customer Service Again! Had vinyl flooring installed February 2024 and was told would be a half day job that took 8 hours in total with work being outsourced by employees that did not speak english (I don't speak Spanish). Their interpretor came 1st and one more time while they worked and brought their lunch for 40 minutes stop time. I was concerned about door rubbing in the hall and called after 1 week and was told Shawn would call me back in 1 hour. After 2 days I called again and was told by Shawn not to use the hall closet since doors were dragging and warranty would be void. That is where I get towels to shower! Work should have been done while on property since the other hall door doesn't drag and they had the rotor saw set up and it could have been done in seconds and been satisfactory. Shawn told me that they don't do that and I have to hire my own handyman to get the doors shaved down. Crappy customer service again at work. God know what will happen if I EVER have to file a warranty claim. Salesman and installers NEVER brought up the possible issue or issue after installation of the doors. I have since hired a handyman to the tune of $220 additional dollars to have the doors fit so they do not rub on the floors any longer. So hopefully my warranty will stand up now!

Awesome salesperson The salesman that came to my house was the best. His name is Micah McCary. He was professional, knowledgeable and genuinely interested in helping me make good decisions. Honestly, I was not prepared to make a decision today but with his help and input, I was confident in the choices I made; therefore, it was easy to move forward. Thank you, Micah. I hope the installation goes as well.

BEAUTIFUL: We had a sales person come to our home… We had a sales person come to our home in Fl, he answered all our questions, helped pick out our flooring, said it could be done the following week. They called, the night before told us when to expect the workers, they didn't finish that day, cleaned up their mess, finished up the next day. The workers were very polite and answered any questions we had. We are very happy with the flooring.