AWESOME EXPERIENCE WITH SATISFIED CUSTOMERS The entire experience was great thanks to the staff at 50Floors. From the initial visit with Jessica to the follow up calls with Rebecca and the installation process with Mr. Cruz and crew. Jessica, Mr. Cruz and staff were so great, I didn't want them to leave our home. Our floors are fantastic and we are very pleased. I have already recommended 50Floors to friends and family. I was very nervous and apprehensive in the beginning; however thanks to Jessica, I became more at ease the more she spoke with me and explained the difference between flooring (vinyl, laminate, hardwood, etc.).

Great job!!! Great job!!!! Love our new floors!!! Our install team was very careful with our very heavy furniture and placed it back where it belonged. They cleaned as they went, working exceptionally well together. They did the entire home in less than two days!!!!! Thank you

Poor Customer Service Again! Had vinyl flooring installed February 2024 and was told would be a half day job that took 8 hours in total with work being outsourced by employees that did not speak english (I don't speak Spanish). Their interpretor came 1st and one more time while they worked and brought their lunch for 40 minutes stop time. I was concerned about door rubbing in the hall and called after 1 week and was told Shawn would call me back in 1 hour. After 2 days I called again and was told by Shawn not to use the hall closet since doors were dragging and warranty would be void. That is where I get towels to shower! Work should have been done while on property since the other hall door doesn't drag and they had the rotor saw set up and it could have been done in seconds and been satisfactory. Shawn told me that they don't do that and I have to hire my own handyman to get the doors shaved down. Crappy customer service again at work. God know what will happen if I EVER have to file a warranty claim. Salesman and installers NEVER brought up the possible issue or issue after installation of the doors. I have since hired a handyman to the tune of $220 additional dollars to have the doors fit so they do not rub on the floors any longer. So hopefully my warranty will stand up now!

Two months of half finished and defective flooring and no end in sight! I hired 50 floor to install all new Lvp in my condo. The contractor walked off the job with job not finished, then new installer comes and says floor needs leveling. They tear up flooring and poured cement and lay new flooring only to tell me this flooring is defective and that is why both installation attempts have felled. Now it has been two months and I am still waiting for good flooring to be installed. And they have left me with my floors torn up , doors and trim not installed and they refuse to set new date for new flooring to be installed!! Even though I have paid for the flooring!! 13 thousand dollars worth of flooring!

Make sure you set boundaries for the installers and ask about padding. From the online request to the in home consult to scheduling to installation I will gladly rate a 10/10. Charles Wood my in home consultant was GREAT! He took his time explaining, he was not aggressive he respected me as the customer. The installers, great Job!!. The major downside, they USED MY MICROWAVE, without ASKING!! What in the world. What gives people the right or the comfort to treat my home like the open doors of QT. 3/10 The floors are beautiful, I like my choice. I am unsure if padding was supposed to have been used. There are some pockets of unevenness because there is no padding. I will be reaching out to 50floors