Keith Sloan
GBCarpet is great Carpet is great, salesperson great. Installation not so much. Seams showing bad already, sent someone out to try to fix. Could not speak English so couldn't communicate very well. When installation person called back explained the situation, was told someone would contact us. Never heard back. Been quite some time. has been months.
Pat Lambert
GBGreat job!!! Great job!!!! Love our new floors!!! Our install team was very careful with our very heavy furniture and placed it back where it belonged. They cleaned as they went, working exceptionally well together. They did the entire home in less than two days!!!!! Thank you
ces
GBGreat Experience From our sales person to the people calling to confirm appointments, the installers, the product everything was top-notch. The installers were very respectful of our home and our family. The day they installed our hardwood. It was pouring rain. The mess that could have been made was completely avoided by the install crew. We couldn’t be more happy with our floors and carpet. Thank you 50 Floor
Nancy Salisbury
GBPoor Customer Service Again! Had vinyl flooring installed February 2024 and was told would be a half day job that took 8 hours in total with work being outsourced by employees that did not speak english (I don't speak Spanish). Their interpretor came 1st and one more time while they worked and brought their lunch for 40 minutes stop time. I was concerned about door rubbing in the hall and called after 1 week and was told Shawn would call me back in 1 hour. After 2 days I called again and was told by Shawn not to use the hall closet since doors were dragging and warranty would be void. That is where I get towels to shower! Work should have been done while on property since the other hall door doesn't drag and they had the rotor saw set up and it could have been done in seconds and been satisfactory. Shawn told me that they don't do that and I have to hire my own handyman to get the doors shaved down. Crappy customer service again at work. God know what will happen if I EVER have to file a warranty claim. Salesman and installers NEVER brought up the possible issue or issue after installation of the doors. I have since hired a handyman to the tune of $220 additional dollars to have the doors fit so they do not rub on the floors any longer. So hopefully my warranty will stand up now!
Todd Douthit
GBWe love our new floor Everything was done at our convenience and in our house. The salesman sat down and discussed our preferences, measured the space, and gave us the quote all in one visit. The install crew from Construvision was excellent. They worked hard and fast. They cleaned up after themselves, and completed the large project in one day. We love our new floor.