Elizabeth Santander
GBGreat service and price We had carpeting installed in 2 bedrooms, hallway and staircase of our Boynton Beach townhouse. The salesman arrived on time with just the right carpet samples for us to choose from and gave us an excellent price which included ripping up and carting old carpet and installing new. We were on a tight schedule and needed the carpeting to be installed within a week. With the exception of a minor snag, 50 Floor was able to accommodate our request for a quick installation and actually installed 2 days early. I highly recommend this company.
Keith Kidner
GBFrom sales through installation From sales through installation, the service was excellent. The sales person helped clear up some questions we had about installation. The installers were skilled, did a great job replacing the sheet vinyl in our bathroom, and were very careful about cleaning up afterwards. After we placed the order, materials arrived in a couple of weeks and was installed the next week.
David Lohman
GB50 floor installed flooring very poorly… 50 floor installed flooring very poorly and will not fix problems as stated in warranty. ADDITIONALLY, DID NOT COMPLETE JOB AS AGREED. SOMEONE CALLED AND PROMISED RESPONSE AND FLOOR PROBLEMS FIXED ASAP. BEGINNING OF MARCH.IT IS NOW APRIL AND NO RESULT. HAVE BEEN TRYING TO RESOLVE THIS FOR ABOUT A YEAR NOW, AS FLOOR GETS WORSE AND NO RESULTS. 50 FLOOR IS A NO GO IN FUTURE, BEWARE!!!!
Nancy Salisbury
GBPoor Customer Service Again! Had vinyl flooring installed February 2024 and was told would be a half day job that took 8 hours in total with work being outsourced by employees that did not speak english (I don't speak Spanish). Their interpretor came 1st and one more time while they worked and brought their lunch for 40 minutes stop time. I was concerned about door rubbing in the hall and called after 1 week and was told Shawn would call me back in 1 hour. After 2 days I called again and was told by Shawn not to use the hall closet since doors were dragging and warranty would be void. That is where I get towels to shower! Work should have been done while on property since the other hall door doesn't drag and they had the rotor saw set up and it could have been done in seconds and been satisfactory. Shawn told me that they don't do that and I have to hire my own handyman to get the doors shaved down. Crappy customer service again at work. God know what will happen if I EVER have to file a warranty claim. Salesman and installers NEVER brought up the possible issue or issue after installation of the doors. I have since hired a handyman to the tune of $220 additional dollars to have the doors fit so they do not rub on the floors any longer. So hopefully my warranty will stand up now!
Derrick Lynette Alcorn
GBThe professionalism from start to… The professionalism from start to finish, starting with Ron! He was very knowledgeable and really helped me find the BEST flooring for our family ….. he was AMAZING! The installers were ABSOLUTELY PHENOMENAL! They were so professional and paid close attention to EVERY detail! We are so so grateful for the job that was done, they did not miss anything!!! You guys literally knocked it out of the park!!! WE love love our floors!!!!