universalengraver.com... My first reason for giving them 10/10 is for their quick shipment and great customer support service. Secondly the product quality is great. Although the laser engraver I bought the assembly on it was a bit difficult but some videos and manuals helped put me through.

I love universalengraver.com website I love universalengraver.com website. I recently bought a product from their website and the quality was great, shipment was very fast, I got my ordered within 30 minutes. The customers service are also great, I recommend this website to all.

Horrible customer service Their instruction videos are not clear, and do not include all steps to assemble their product. I had to figure it out on my own. I was unable to get assistance from them through either email, chat on website, or their whatsapp phone number. This has been ongoing for over a week. I would not recommend them to anyone.