Alison Dodge
GBThe delivery was not quite next day but… The delivery was not quite next day but could have been down to issues on the local roads, which is beyond anyones control. Also. The app to track the delivery wasn’t very clear. Nevertheless, I got my delivery and I love the product. My ex bought one before we split up so I knew what I was getting which is a fantastic product.
Dave
IMThis massager is awesome This massager is awesome, a real quality product at half the price of the competition. The bag has a quality feel also along with the full range of attachments, can't recommend it enough!
Maggie
GBPleased with customer service & quality of mini massage gun Ordered the Lite Mini Massage gun. In the pre-Christmas delivery chaos DPD didn't deliver despite their system saying they did. Contacted Recovapro who arranged a new shipment which arrived the next day so happy this was resolved quickly and easily. The massage gun is excellent quality. It's not too heavy but is substantial. Good battery life so far.
Alex True
GBGreat Product, Poor customer service I purchased my Recovapro SE less than a year ago and unfortunately it developed a fault. I was able to send the item away for repair under warranty, but the communication with customer services wasn’t great. It was difficult to get in touch with someone via email and impossible over the phone. After 3 weeks, my item was returned and now works as expected. Overall, the product is fantastic, but the customer service is disappointing.
Alan Birmingham
GBRecovapro massager I purchased my Recovapro massager from Westfields and there is no denying that it is a really great product. It developed a fault and as it was still within warranty, Recovapro replaced it. The process with customer service could have been be a little smoother as there is no telephone contact, however, they kept in touch regularly via email, were polite and professional all the way through and picked up my item via Royal Mail from my home address and promptly delivered a new massager within two weeks, so very pleased with the overall outcome and happy to be using my Recovapro massager once again.