Elisa Chang
GBThank you, the HPP Cares Team! Miss Katherine Peoples is excellent and knowledgeable. Our account manager changed hands thrice since December 2022, and we now have Denys Rivera. He is always prompt and responsive when we have any questions. He was very attentive, helpful, and patient with us and answered all of our questions that arose throughout the process. We are so grateful to him and to HPP Cares! Genesis Rivera has been very supportive and pushed paperwork through with excellent efficiency.
Marlene Beltran
GBHPP Cares has great customer service My experience with HPP cares was very informative and helpful. I know that without Emily and her expertise I would not have know what to do. She was very patient and knowledgeable and was able to answer all my questions and concerns.
Felice Hickerson
GBThe entire team at HPP Cares is… The entire team at HPP Cares is amazing. Diana Chan is so helpful and kind. She is knowledgeable and does what she says she will do!! Brittany, my account manager is also an outstanding professional, smart and can definitely be counted on! I'm blessed to have had the opportunity to get the grant and I couldn't be happier that I chose to go through HPP Cares.
BOB
GBKEEP IT UP HPP CARES! I have been assigned to different people and given no answers for what seemed like an eternity. I was very dishearten and losing hope in this program completely. But alas, a rainbow after the storm. So far the new account manager has been such a wonderful experience. I am in my 70's and she answers all my questions with patience and charisma. Thanks Melba and HPP cares. Happy New Years and thank you for the holiday wishes.
Amanda Cheyney
GBHPP Cares great guidance for ADU HPP Cares was instrumental in guiding me through the ADU process including accessing the Cal HFA grant. I attended many webinars and gained access to advisors that helped set me up for success. We passed our final inspection this week, on time, on budget, compliant and ready to start generating rental income. They genuinely care about client success.