Cathey Smith
GBThankyou so much my health is improving… Thankyou so much my health is improving daily, I was able to remove the liquid iron supplement in mid August due to improved labs monitored by my Primary Care provider. I went from 7.6 to 13.5.....I will take another blood test in November 2023, prior to my office visit. Provider is unsure as to why my Hematocrit and Hemoglobin levels drop, last April-May 2023, but they are good for now. Thank you again
Gloria Wendel
GBFeeling and eating better The lab kits are convenient to report and send to your company. The food list of what should be safe for me is helpful. I appreciate being able to delay orders when I have accumulated a supply of supplements. I am feeling better. Thank you.
Andrea Culligan
AUTERRIBLE customer experience - NOT WORTH IT TERRIBLE customer experience - 3 months and still waiting. I have emailed the customer experience team eery 2 days to find out when the results will be provided, only to be told that they're "in progress". This doesn't flow through to my account so I keep receiving emails asking me to send in my samples. I had to ship from AU costing me $40 each time - the first sample was rejected, without any rationale. I had to reach out and find out more ...it then took another week to get another sample kit, then I had to send in another sample set. Then they just "CAncelled" the kit, for no reason and then told me I had to send in another sample which I absolutely refused and told them to fix their systems. This took another week. It's been months. I'm so disappointed that I chose this company. I would not ever ever recommend.
Boris Bogdan
CHSuch a horrible customer experience Such a horrible customer experience. Customer service managed by a "dumb" bot that tells you to reach out to customer service for the question, i.e. to the "dumb" bot. No phone number. No e-mail. This is how you annoy customers and make sure they never come back
Bulw
GBZero customer service Dr. Hyman, you need to take back your recommendation of this product. There's no customer service. They don't even respond. How could you associate your name with this company? Endless questions that do not inspire an unbiased report of your health