The product is great I have ordered… The product is great I have ordered twice from them, sometimes delivery might be slow but it is a popular product. I would rather wait a little longer for a product that works than one that doesn’t. My advice would be to order before you run out and be patient it is worth it.

Poor customer service, no responses for a month I ordered over a month ago and with exception to one email telling me they were out of the product, they have not replied to a single email sent to customer support. Ha ent provided an update on my order and ha ebt shipped it. No refund of money they took immediately out of our account and the refund policy is crap. No phone number provided to even attempt a call to a live person. 😠

Terrible customer service I am having the same trouble everyone else is having. Terrible customer service and seriously slow shipping. It would be ok if they gave me updates on when it was coming. But instead it's complete silence. And then I never hear back from them. It's always will return next day. I finally received my order about 1 1/2 wks ago and it does not seem to work as well as the cheaper one I had used.

It took over 2 months to receive the… It took over 2 months to receive the products. I understand there was a back log, shipping issues etc. Once I reached out to your company to say I hadn't received the supplements you responded quickly and did give me an opportunity to cancel. I did not cancel. I am hopeful when I looked at other reviews before purchasing that I will have success with healthy hair and new growth!

Buyer Beware!! Ordered 6 month subscription January 28, 2024. As of today order still not "fulfilled" and I just keep getting thanks for sending your email we will respond in 24 hours and their chat box leaves little to be desired as they are away until the next day. I cancelled my subscription through my account on their website, however, I am trying to get the full $119 refund of the product I never received. I have bombarded their chat box and also contacted them on their website and my gmail as well. Not holding my breath that they will get back to me or refund my money. Again, buyer beware!!