No one answers any emails No one answers any emails. I tried to cancel my order and no one responded. They sent it anyway. They claim there’s a 60 day return policy but once again no responds to the return request. There is no phone number to call either. It’s all email that they don’t answer. I am extremely frustrated with this company.

Great product and customer service I have problems with dryness and excessive shedding so I decided to give this product a try after some research. I am on my second month using this supplement and I have noticed that my hair feels thicker, stronger, and grows much faster! Also, I had some problems with my shipment and customer service has been so pleasant and friendly. I can’t wait to see my continued results. Highly recommend 💖

dmbonarrigo The vitamins are great but the customer service is not. I reordered 3 bottles of vitamins Jan 3rd and they still have not been shipped. The money already left my account on Jan 4th. I have emailed and messaged them through the website at least 4 times, but they still haven’t answered me. Their chat answer says “Back Wednesday”… on Wednesday it says “ Back Thursday”… They have my money but won’t answer me. Next step is the BBB.

Terrible customer service I am having the same trouble everyone else is having. Terrible customer service and seriously slow shipping. It would be ok if they gave me updates on when it was coming. But instead it's complete silence. And then I never hear back from them. It's always will return next day. I finally received my order about 1 1/2 wks ago and it does not seem to work as well as the cheaper one I had used.

The product is great I have ordered… The product is great I have ordered twice from them, sometimes delivery might be slow but it is a popular product. I would rather wait a little longer for a product that works than one that doesn’t. My advice would be to order before you run out and be patient it is worth it.