Nasreen Gaffar
GBA big thank you to Paul and his team… A big thank you to Paul and his team for all the hard work. My loft was finished to a high standard and we had an excellent team of builders who I highly recommend. There was really good communication from the builders at each stage of the work and they gave us some good suggestions along the way! I am really pleased with the final result and would recommend touchstone lofts.
Vinit Nair
GBVery good and successful company Very good and successful company. Had very good experience with them.
Paul
GBGreat loft conversion! Touchstone did a fantastic job on our loft conversion (new master bedroom, en suite and study), that added lots of extra space to our house! Touchstone suggested more options for the project than others, and this was really helpful when thinking through what exactly we wanted done. Once work began, there was a steady drum-beat of work and Paul did an excellent job of communicating both with me as the customer and with the crew, making sure that deliveries and specialists were onsite when needed. A loft conversion is a big project, but despite this there were no hidden surprises, and both Paul and the crew provided regular status updates and flagged well in advance when we needed to make a decision about specifics (e.g. bathroom layout, location of windows, render colour). Would gladly recommend!
Julie
GBTricky low ceiling loft conversion Paul and the team completed our tricky loft conversion beautifully. Not easy due to the low ceiling height, and we discovered a few bumps along the way, but all completed and sorted professionally. Would highly recommend.
Neil
GBUnsatisfactory outcome The man behind touchstone (I had to remove his name due to trustpilot rules) was very keen and communicative at the beginning. Unfortunately we had to stop the project due to family circumstances. The process to close this out in a fair and reasonable fashion was unsatisfactory. Fair enough that I wasn’t customer number 1 having pulled out but I had expected more professionalism.