We were worried about how the end… We were worried about how the end product of our basement waterproofing project would perform because of the number of failures we had in the past. This became especially worrisome over the past month when the skies opened up with a powerful lot of rain. But our basement remained dry throughout and now we believe we can safely move forward with our basement refinishing project. Thank you Mid-Atlantic Waterproofing.

Good work - Poor field follow-up The work, once correctly scheduled and completed, was well done. But major issues with field tech accountability, lost documentation and poor follow-up. Had 2 techs come out, each time NO follow-up. Good reputation and they installed a french drain for me years ago, but my frustration almost pushed me elsewhere. Execs/Mgmt need to GET on the stick - as I'm sure their clueless!

One of the best investment I ever made. We had the system installed a few years ago and were very happy. However we got just a little bit of water coming in an informed the company. They came promptly to fix it and the basement has remained dry despite the torrential rain we had these past two days ( over 2 inches per hour at times). If you have a wet basement I would highly recommend Mid Atlantic system. Also, when I shopped around initially Mid Atlantic was &4000 cheaper than Beedry.

Buyer beware!! Buyer beware!!! This company has subcontractors which not only don’t know what they are doing, but needed the help and guidance provided by someone I had at my residence to be sure work was performed correctly. We’re my friend not present, this company would have performed their service in a substantial different manner than agreed in contract. If you’re in need of basement water remediation, find out what type of foundation you have and what is the best manner to remediate BEFORE hiring anyone. Find a company with company workers not subcontractors. AND ABOVE ALL, NEVER HIRE THIS COMPANY!!! Could write a novel on the issues, but decided to stop here.

Basements.com is unsafe, incompetent, and untrustworthy. From 3/23/21 Bottom Line Up Front: Basements.com is unsafe, incompetent, and untrustworthy. I've uploaded a few photos to other review sites from my recent experience having a drain system and concrete floor installed in my home. They tell much of the story. If you want more details, contact me and I'll show you copies of all of the documentation. Here are some of the quick highlights: - The owner left me a voicemail that the job would take 3 to 4 days from a Wednesday to a Saturday, "soup to nuts." The job ended up taking more than 5 work days over a 9 day span. One reason why is because the job failed its first inspection because of a code deficiency. - When I first raised the issues with the job, Basements.com said on Tuesday, March 9 they would fix all of the issues by Wednesday, March 17. Then on Wednesday, March 10, Basements.com said they would in fact not fix any of the damage (some of which is shown in the photos) and would file an insurance claim. When I said this was unacceptable, they offered to reduce the cost of the project by about 14% but only if I released them from any claims of damage and signed a nondisclosure agreement. Please let my experience help you and your family make a better decision than going with this company. From 2/28/21 I put down a deposit 35 days ago for an expensive project. I knew I would have to wait for permits before the work could be scheduled. But apparently, Basements.com only applied for one permit and then had to apply for a second permit. That has delayed the start date. It's been a week since I got the second permit, but no one has contacted me with a start date. At the moment, it feels like I'm paying for nothing.