Slow, no response, read the other reviews As others have stated: (1) SLOW processing time (weeks to months to fulfill order), (2) ZERO ability to get a response to emails, phone calls, or online requests/tickets, and (3) I wish I would have read these reviews before ordering. I ordered $520 worth of wyes on 28 Jan 2024. As of 14 Feb, the order status was still “AWAITING FULFILLMENT”. I made 4 online requests and 2 voicemails over the course of a week (the last of which was requesting cancellation of order), but I received no response. I ended up filing a dispute with my credit card company. If you can wait for months for the order, it sounds like they do good work. But, their customer service is nonexistent. On the website, they say core values are: Relationships, Quality, and Service. That was NOT my experience.

Quality product It took a few days to ship but I received a tracking number and the item arrived about 10 days after ordering it. This was my second purchase from them in 2 months and I would definitely order from them again if needed.

When i order the parts your guys said… When i order the parts your guys said shipping is take 5 days 15 days later your guys send email that will send it out that too late for my job

The sheet metal fittings were made to a… The sheet metal fittings were made to a high spec. Enjoyed seeing the creative nesting of fittings in the shipping box.

Hands down best quality beyond all the… Hands down best quality beyond all the big manufacturers - I ordered Wyes from 3 major supply shops all were built with poor welds, wavy bends and not even actual circles in many cases. This place is simply beyond any level of quality I have seen for the price. He uses rivets instead of welds and they honestly hold far better and cleaner,