I received five star treatment when I… I received five star treatment when I sent in a Chi vibrating phone piece to have it checked and fixed. They informed me of what to expect related to time, guarantees, parts and replacements. It was completed efficiently, with excellence and care. The piece looks like new and works perfectly! I am very thankful to have my Infratonic QGM Chi working well again. Thank you!

My chi palm was “thumping” so I called… My chi palm was “thumping” so I called to ask about whether it needed to be returned for repairs. The Chi Tribe representative was exceptionally gracious and thoroughly knowledgeable about the complexities of the unit and explained the reason for the noise much to my satisfaction. After all was said and done there was no need to return the unit. This chi palm is a miracle in disguise. I use it daily on every part of my body in need of healing energy. My involvement with the Chi Tribe goes back decades and I am eternally grateful to Richard and his family of helpers for making this miracle possible. This chi palm in my opinion is a quantum leap from the infratonic 9. It is so ergonomically facile and works wonders. I recommend it to everyone.

I needed a new battery because the last… I needed a new battery because the last one was defective and CHI insitute knew about this issue. We both had a lot of problems with the unit before the new battery because we did not know about this problem. Once we called, the issue was quickly resolved. However, a lot happened to us before the call trying to figure out the problem.

The new Palm is nothing short of… The new Palm is nothing short of fantastic. It's lighter, easier to hold and position and the adjustability of the settings makes it the easiest Infratonic device ever. My husband and I have a hard time deciding who will get to use it every night. It seems to be even better at managing pain, especially for my arthritis . It's been almost 20 years since I purchased my first machine and the Chi Institute has always been there for advice and support the few times that I have needed help. Just can't say enough good things . . .

My new Chi Palm is as wonderful as the people who produced it! My new Chi Palm is an amazing addition to my collection of Chi products! Richard & his tribe have outdone themselves once again. I have been using my unit relentlessly on a decade old car accident injury & my body's response has been wonderful. It is everything promised... My friends at CHI are ever ready to answer my questions or fill me in on the intricacies of their products. Their customer service is as good as their items! How refreshing. Thank you once again CHI Institute for working so hard to help us all to heal, & doing it with such joy!