I received five star treatment when I… I received five star treatment when I sent in a Chi vibrating phone piece to have it checked and fixed. They informed me of what to expect related to time, guarantees, parts and replacements. It was completed efficiently, with excellence and care. The piece looks like new and works perfectly! I am very thankful to have my Infratonic QGM Chi working well again. Thank you!

The new Palm is nothing short of… The new Palm is nothing short of fantastic. It's lighter, easier to hold and position and the adjustability of the settings makes it the easiest Infratonic device ever. My husband and I have a hard time deciding who will get to use it every night. It seems to be even better at managing pain, especially for my arthritis . It's been almost 20 years since I purchased my first machine and the Chi Institute has always been there for advice and support the few times that I have needed help. Just can't say enough good things . . .

When East Meets West!!!! Great product and great people! I have been using the Chi machine since 2000 and it is very unique. While being a science based person I do not fully understand its amazing results with calming, pain relief and immune system support I continue to recommend it to family and friends.

TEN Plus Stars!! I would give you 10 stars plus if I could. The customer service people worked with me as I set up a multiple purchase. The repair people tried extensively to fix my I-9 with an intermittent problem. The machine itself helped me finally heal (along with massage and PT) a three month old injury that didn't seem to be healing or healing very, very slowly. I can walk, hike and dance now, Yay! Next focus is a chronic constipation issue; I have high hopes!

Love their products Love their products. Innovation and commited customer service. As a practitioner I've used the infratonic line for decades. Invaluable tools. Every home should have one. I sincerely mean that. Every patient of mine who has purchased one knows this is true. Many uses and applications.