Angel Morales
GBWe ordered the Black Panther Supreme… We ordered the Black Panther Supreme Hybrid from Tom at the Ventura County Fair. Tom was very patient with my husband and I as we had a lot of technical questions. The massage chair itself was dreamy. With a great price negotiated with Tom, we felt very good about this splurge of a purchase. Delivery was very quick and the delivery men (George Cruz and Daquane Thomas) were prompt and professional and they took the time for another explanation of all the features of the chair. We have been using it everyday and it has helped our bodies feel better. Thank you Tom and the Daiwa crew for a seamless experience, we couldn’t be happier.
Dale Holst
GBJasmine did an exceptional job of… Jasmine did an exceptional job of taking care of first ordering parts for my usj 9000 chair, and then later with the replacement for one part probably miss packaged. She is very knowledgeable and informative on your products she is an amazing asset to your company all companies need more personnel like Jamine. Again thank you so very much for your help !!!
Teresa S
GBI just had my Daiwa Chair delivered and… I just had my Daiwa Chair delivered and set up. I love it! I had injured my back a couple of days ago so I was timid about getting in the chair. Christoper suggested trying it on gentle and I did and it was great. Christopher and his brother, Genesis, did a wonderful job with the delivery and set up, definitely a white glove delivery. He took his time explaining how it works and answering my questions. Looking forward to many years of relaxing in my new Legacy 4 massage lounger. Thanks also to the no pressure sales person to Luis.
Jane Rivers
GBTerrell Dozier from Georgia delivered… Terrell Dozier from Georgia delivered our new massage chair today. He was very polite and told me everything about it and showed me how to use the chair. He was very prompt. We first saw the chair at the southern christmas show in Charlotte, my husband sat in it and really enjoyed the massage. The chair will relieve his every day aches as the job he does is all about heavy lifting. Thankyou
Terri
GBHighly Recommend Daiwa Hybrid Supreme Tested the Daiwa Hybrid Supreme at Sam's Club in Port Charlotte, FL. Angela was extemely helpful answering all my questions about this top of the line chair with all the bells & whistles. Purchased at a great price & delivered in less than a week. Jose & Fabian communicated exactly what time they would be arriving, carefully unpacked the boxes and bringing in each part not to damage any pieces. Jose explained how to remove the top piece to move it through the doorway and made sure I understood, but reassured me that the could help move to a different location in the future. He then went over the instructions for use with lots of tips, made sure I had the customer service number should I have any questions. Highly recommend this chair!