Daiwa chair poor quality fabric. We bought our Daiwa Massage chair about 4 years ago. While we love the massage part, different programs and all, the leather material is junk. It is flashing all over our carpet, and there is no way to repair it or even get it down to a no shred state. We are ready to tras it because it looks so bad, even though it’s in perfect working order. Why would you use such inferior material in a product that is meant to last many years?!!!

Excellent product, excellent company This company was extremely easy to work with. The delivery men were exceptionally polite & did a fantastic job assembling & placing our chair in the room. Very professional! The chair itself is wonderful -- well constructed, comfortable, beautiful. The bluetooth capability, speakers, USB port, & phone charger are all really great additions. I only have one less than 5-star comment & that is that the massage doesn't do the upper back & neck well. I'm not sure if I am not doing something correctly or if it is just the chair. Fixing this issue would make it perfect! Changing my rating to 5 stars as I just needed more experience in utilizing the settings correctly 🥴

Sales person at Christmas Show was very… Sales person at Christmas Show was very helpful, informative without being overly aggressive and forcing the product on us. The delivery men were above professional, knowledgeable about the chair, patient and friendly. Could not have asked for better service. My husband has severe arthritis and has enjoyed the chair so much - says it helps very much with his pain level and he can tell a major difference when he uses it. Likes that he can control where he needs the most relief each time he uses it and can change the controls when needed. Has exceeded our expectations.

Superb Company Our Supreme Hybrid Chair was delivered today. We absolutely love it. Thank you May Masako Kam for your professionalism and knowledge of the chair. She gave us such information about what the chair does, and a full demonstration prior to us purchasing. The delivery process was just as smooth, Thank you Chris B. and Christopher C. for your speedy setup, knowledge and back muscle. They maneuvered or tight stairs and demonstrated the chair one more time. What a great job the by all.

Highly Recommend Daiwa Hybrid Supreme Tested the Daiwa Hybrid Supreme at Sam's Club in Port Charlotte, FL. Angela was extemely helpful answering all my questions about this top of the line chair with all the bells & whistles. Purchased at a great price & delivered in less than a week. Jose & Fabian communicated exactly what time they would be arriving, carefully unpacked the boxes and bringing in each part not to damage any pieces. Jose explained how to remove the top piece to move it through the doorway and made sure I understood, but reassured me that the could help move to a different location in the future. He then went over the instructions for use with lots of tips, made sure I had the customer service number should I have any questions. Highly recommend this chair!