So far great! Caitlin my nutritionist was great! She was attentive, informative and answered any questions I had. She let me know how to reach out with any additional questions i might have through my weightloss journey. My provider Rhonda was also great, went through all my intake questions, answered my concerns, and advised on my next steps! The whole process so far with Mochi has been wonderful

Dr Lucan is phenomenal Dr Lucan is phenomenal, typically I dread doctors, I thoroughly enjoy my appointments with him. Mochi as a whole is great and very responsive, ordering a compound is also easy and quick as well. I typically use my insurance but with drug shortages the compound is a painless alternative. Happy overall with mochi and their providers.

very happy with my first appointment very happy with my first appointment. my Dr was well informed and helped me make the best decision for me, it nice having help from a caring professional.

Jen is wonderful! Jen is wonderful, experienced and knowledgeable. She answered all of my questions! I am excited to start on this journey.

BAD customer service &broken promises I joined and did a 3 month subscription. I had alot of questions and called customer service. The lady I spoke to barely spoke English and I couldn’t understand her. I Was promised a call back with an hour by a supervisor cause I had questions- never received a call back. Have sent multiple emails and no response. I finally got a call back and none of my questions were answered, very evasive. I am a new client and paid for 3 month subscription but can’t see a nutritionist for over 2 weeks (so obviously won’t get medication for 3-4 weeks) because they don’t have any openings on schedule- so why am I being charged for a subscription I can’t even use….bad customer service and broken promises. And now I found out the nutritionist can’t prescribe medications so won’t even do me any good, who am I suppose to talk to? LOTS of other companies out there that offer same service. Gotta be better than mochi health