BAD customer service &broken promises I joined and did a 3 month subscription. I had alot of questions and called customer service. The lady I spoke to barely spoke English and I couldn’t understand her. I Was promised a call back with an hour by a supervisor cause I had questions- never received a call back. Have sent multiple emails and no response. I finally got a call back and none of my questions were answered, very evasive. I am a new client and paid for 3 month subscription but can’t see a nutritionist for over 2 weeks (so obviously won’t get medication for 3-4 weeks) because they don’t have any openings on schedule- so why am I being charged for a subscription I can’t even use….bad customer service and broken promises. And now I found out the nutritionist can’t prescribe medications so won’t even do me any good, who am I suppose to talk to? LOTS of other companies out there that offer same service. Gotta be better than mochi health

So far with Mochi So far, Mochi has been easy to work with. The doctor's consultation was great. She listened to my concerns and questions, was knowledgeable, and expressed her own experience with the medications while allowing me to make the best choices for me.

Jamie is very friendly and welcoming Jamie is very friendly and welcoming. Reassuring me about my journey and making revisions and suggestions that helped me very much as I go forward. She has a wealth of knowledge that she easily shared with me.

My experience with Mochi and my… My experiencewith Mochi and my nutritionist has been awesome! My nutritionist was very easy to talk to and gave great ideas to make my diet better. She doesn't make you feel guilty about you past exercise and eating choices. I feel like I could go to if I have a nutrition question and she is very knowledgeable.

very happy with my first appointment very happy with my first appointment. my Dr was well informed and helped me make the best decision for me, it nice having help from a caring professional.