Above and Beyond I had concerns regarding the cost of shipping but your customer service went above and beyond to make sure that I got my order with a much lower cost. (UPS can choke regarding their customer service however) The people who packaged my order did a fantastic job making sure the tops didn't open and things didn't spill. Lots of padding and wrapping to keep everything intact. 25/10 will order again.

A helping Hand!! On 12/1/23 my tracking stated my package was delivered, I didn’t get it! I called on Monday 1/4/23 and spoke to Justin, he said he would look into it and call me back, he did call me back right away and said it was going to be delivered on 1/4/23 and it was!!! He had just walked in the door that morning and found my package for me, he’s an angel!

Monster gardens did there part well Monster gardens did there part well. Unfortunately the item ordered was defective. But all the plumbing was complete before realizing it was defective. So now I have constant dripping. But would have to return the item to get another. And that Unfortunately can't be done unless I want no water for 2 weeks or so.

Real people My experience is awesome because, I can actually call them and somebody answer the phone. That's a real person. Usually the same guy. Love it!. And I also like how they send me links to the stuff that I can't find and it takes me right to it or they'll send me an invoice. And the shipping's fast. It's usually 2 days to Maryland from California.

Wonderful service Happy customer, I will buy again soon