New First time customer New First time customer, I ordered 4 days ago, one if wich was a Holiday and my order showed up on my porch today fast!. What i ordered was accurate to the description. I will shop from Growace.com again. Highly recommend, and remember people seldom leave reviews when they are satisfied with the purchase but EVERYONE leaves a bad review when they are dissatisfied with the purchase hence why there may be more bad reviews than good on here

Had a weeping valve on our reservoir… Had our first issue with a weeping valve on our 25 gallon reservoir. Was able to chat with Alvin Seville at 6 pm in the evening, attached a requested photo, gave him our order number, and he said 24-48 hours... not much more you can ask for. Thanks Alvin!

Wow guys thanks for the reviews u guys… Wow guys thanks for the reviews u guys gave was looking for lights first time indoor growing but I'll look elsewhere wow thanks guys guess I'll check growing with lexes world the wow

I had an issue with shipment I had an issue with shipment. I contacted very easy to get a hold of. I had a response within 24 hours. They made sure to stay in contact throughout the whole process and took care of the issue. Definitely five star service.

GrowAce's customer support is top shelf! I needed assistance with my cart so I clicked the "Chat Now" button, fully expecting to get a message telling me to leave my email and wait. Instead, I was quickly connected with Jennifer, who then spent the better part of an hour assisting me and making sure my order was 100% correct. Thanks for being on point, friendly and professional, Jen; you are one of the main reasons GrowAce is such a great company.