Susan Damitz
GBExcellent product and fast service and… Excellent product and fast service and reply. We just purchased our third pool robot, Ariel and could not be happier. She does an incredible job at keeping our pool clean.
Tom & Barb Lewis
GBThis is our second product from… This is our second product from Solar-Breeze. i have had our old original solar-breeze unit sent in & serviced twice. This year the old one was very sluggish and not hitting all the surface spots. I ordered a brand new Ariel surface robot. It is doing a wonderful job of taking all the bugs & leaves off the surface. Thank you very much for the quick delivery service. We are again enjoying swimming. Tom & Barb Lewis Chino Hills, CA
JL
GBShipping time/process and customer… Shipping time/process and customer service for purchase was great. However, 3 rating due to design choice of Ariel bs prior NX2. Concerned that use of sensors on Ariel model will get scratched eventually by pool side coping and unit will not be long lasting as a result. We will see but thought NX2 spinning front wheels without reliance on sensor feature made more sense—just needed to improve front wheel gears design durability of NX2. But maybe Ariel new design is intended to establish new purchases shortly after 1-yr limited warranty expires and if unit does not last as long as NX2 did.
JP
GBLooks great but not up to par Looks great, but very inferior to the original solar breeze NX2 in terms of performance. I still have my original NX2 and it does 2-3 times the results. Might just be because the battery just lasts longer with the same amount of sun. The NX2 likely has more quality/reliability issues, but when it works, it works much better. Plus I love the chlorine tablet trays. I will not be getting another Arial and will just fixing my old one for as long as I can.
William Kolb
GBAriel rear motor replacement kit a snap to install and a great value! We are so happy to have our Pivot Pools Ariel automatic pool surface cleaner and we're bummed with the thought of replacing it when one of the back electric motors failed. I was relieved to find a replacement kit available on their web site. I ordered it and the kit arrived in a few days. I found the replacement quite simple and straightforward. Our Ariel is back in the pool working like new, for a fraction of the cost of a new model! Thanks Pivot Pool! You rock!