decormote.com is a SCAM decormote.com is a SCAM, and it is obvious that all of these Trust Pilot reviews are FAKE. All of these 5-star reviews were submitted within a 2-week timespan in late July to early August 2022. You can even see from "Claude Smith" review on August 7, 2022 that the review mentions a completely different company, "...we found this one on mooielight." Trust Pilot should immediately remove these fake reviews. It is absurd that Trust Pilot is complicit in scamming people by allowing these fake reviews to be submitted and stay on the platform. Stay FAR AWAY from decormote.com

BUYER BEWARE BUYER BEWARE! Reviews are fake and identical to another online lighting (scam) retailer Vakkerlight. Products are knock-offs -- please be careful if you've already purchased. The lamps could be hazardous.

Never received, horrible customer service Placed order and tracking was not available until after I reached out to them asking to see what the delay was. I did expect a 30 day ship time however it wasn't "shipped" until 45+ days after and to be told it was delivered however my doorman building has never received. I reached out to the company and they said its marked as "signed for" but that's not true. The package update said "left at front door". Again, no trace of the package and their customer service team said there's nothing they can do, won't ship a new fixture or issue any sort of refund.

let me say customer service was beyond… let me say customer service was beyond exceptional- as soon as i made my purchase i contacted via email if i need any help and provided a tracking number, item was shipped quickly & was was exactly as described thank you

Ordered a large wooden Koi Chandelier Ordered a large wooden Koi Chandelier. Because of size and fragility, was not able to get express shipping - had to go by container ship. When inquiring to delivery status I received updates from Decormote and the freight carriers. Although it took a long time to arrive it was in perfect condition and easy to install