Sharon Grabowski
GBPeters family reviewI trusted this company to complete the… I trusted this company to complete the plowing of our driveway. Our wonderful neighbor had to complete the job which should have been done by the vendor assigned to do the job. I was originally charged $120.00, and they "discounted" me $20.00; not anywhere near enough to satisfy me. I requested a 40 percent refund. The vendor took 20 minutes maximum time to do the work. The entire length of the south portion of our driveway was left untouched. We have a two car garage; the car parked on the south end of the garage would not be able to exit down the driveway for that side. At $120.00, he made at least $100.00 an hour; a overcharge to be sure based on the lack of completion of the job. I WILL NOT be using this company for any future services going forward. I just happened to check my bank balance and noticed that NO $20.00 discount was provided as of yet. It is now 11:56 PM CST, and I had communicated my great dissatisfaction with their company over 10 hours ago! They promised to deliver a $20.00 discount at that time. They have yet to deliver on that promise! STAY AWAY FROM PLOWZ & MOWZ!
Katherine Popyack
GBAbsolutely terrible every time Absolutely terrible every time. They take hours to get to you even for an ASAP request. They missed a whole section of my driveway, tore up my lawn and left inches of snow. When I contacted customer support I got a glorified “oh well not our problem” I’ve had many issues with this company. They’re overpriced, don’t care about customer satisfaction or property damage. I would rather use a spoon to dig myself out of feet of snow than use them again.
Beth Goble
GBHired for spring cleaning and sent porch pirates instead. Beware!! We hired this company to do spring cleaning on our property in Spokane. They quoted almost $600 and took payment up front. The guy they sent rescheduled twice. Was supposed to start the job at 9am and didn't show until 12pm. He brought a partner. They worked 2 hours the first day and left saying they'd be back the following morning at 9am. We were packing for a trip out of state when they showed up at 11am. They worked 4 hrs. During that time we had UPS deliver packages. No more then 5 minutes later my security camera caught the partner walk up on my front porch scoping out packages not realizing we had a Ring camera and security system loudly announcing someone was on the front porch. This alerted my security company and our cell phones. They then texted saying they were finished for the day after 4 hrs and they would be back the following day at 9am to finish. They never came back. Instead I got a text from Plowz and Mowz stating the guy wanted more money to finish the job. They quoted $600 to finish the job so we refused to pay more and canceled the service. Since they have a service guarantee they refunded our money. However, Draco and his partner left pineneedles piled all over my flower beds and covering sprinker systems. If it wasn't for my very loud security system and Ring camera Draco's partner would have most certainly stolen our packages. We had several other companies quote us the same price and I've had to hire one of them. This was literally our first time every using Plowz and Mowz and we will never use them again. I highly recommend that you do your research on them and beware of Draco and his partner. I'm still shocked about his partner walking up on my front porch and very grateful I have a good security company installed. He would have stolen my grandson's medical supplies that my housesitter was on the way over to move inside. Do NOT trust this company. It's been a nightmare.
Minnesota Customer
GBNobody ever came to mow but I was (over)charged right away Ordered service, was quoted a price, immediately charged, for an amount about 10% higher than what was in the confirmation email, nobody came. Called to complain, was given a new service date, nobody came AGAIN. Now I'm contesting the transaction through my bank, trying to get my money back... I should have called a trustworthy local company right away, these guys sit in New York and talk a big game but aren't ready to deliver.
Sheila Mull
GBCrappy job for $228 for 1/2 acre called… Crappy job for $228 for 1/2 acre called in middle of service and tried to charge more. Left hedge clippings laying on ground, didn't trim under tress and I was told my opinion on the service was optional. Good set up to get your money, lousy service, and completely arrogant and unprofessional customer service. Never will use them again.