Touchstone Essentials, Inc

P.O. Box 33685, 27636, Raleigh, United States
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3.95
Based on 20 Reviews

5

65.00%

4

10.00%

3

0.00%

2

5.00%

1

20.00%
About Touchstone Essentials, Inc

We believe it’s not too much to ask for your nutritional supplements to meet the same high standard you want for your food: organic, clean and natural. ••• Touchstone Essentials was born in 2012 with a vision of organic goodness accessible to everyone. Getting the right nutrition is a big part of living to your full potential. ••• We comb scientific journals and carefully cultivate formulas that put healing plants at your fingertips. It’s a difference you can see and feel. ••• Our supplements read like a recipe for good health. They're filled with organic fruits and veggies, and never any toxic additives.

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Lawrence Rhys
CA

Myxperience wixth thegoodinside.com was… Myxperience wixth thegoodinside.com was almost good. It did not have a very variuty of prodixucts to choose frxom, but I could find some thingx xthat I wanted. Servixce was averxage, but I doxn't think that I had any major complaixts. I cxouldn't say this websixte was very excxiting or chxallenging, but at leasxt I got whxat I needed. Ix thixnk this website is avxerage, but it's not bad in terms of providing what they have.

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Elizabeth H
GB

The worst customer service I have every… The worst customer service I have ever dealt with. I was denied using a promo code for claims that I have ordered once before and used the code. I had not used the code (I have my previous order email) and they just kept saying it couldn't be used more than once. Ok fine, cancel all of my order... wouldn't do that either, instead just told me it already shipped and I could return for a refund, meanwhile I only made the purchase a couple of hours before and no tracking movement. They do not try to be helpful or remedy any issue with the customer, they just want to waste your time and take your money.

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Metal
GB

I love the product but their customer… I love the product but their customer service is severely lacking. The huff and repeated address change was like pulling teeth and then she hung up on while thanking her for making the change. Use the product, don't call customer service.

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Yulee Hofman
GB

I ordered detox pack I ordered detox pack - advertised with big discount for £25 for new customers - the moment money went through I was charged £75 full price. Right after the purchase I called them up to find out what’s up. They picked up very quick so that was great . Lady found out from other person she needed to ask , that they will make a refund ONCE the order is approved or something. Ok.. I mentioned they should raise this issue up with management if it’s happening to everyone ….. few days later I call them, the day I received the pack - and ask what’s up with the refund and she said she can see it hasn’t been started, so she”did”. That’s Not what the First Lady said will happen. I am 6days after (including weekend) the “refund started “ I called my bank and they see no such refund in the way. And company seems to be in out of time zone at the moment so I will have to do a follow up again in the evening . It’s just a pain in the bum to be have to saying what the company is doing wrong when they don’t even do what they say they will. . Either you do what you say and do a refund or train your employees stricter to do the job that creates the face for the company. Product might be good - it’s too early to say. Thank you 🙏🏽

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Tanya A
CA

This company took my money..... This company took my money and then labelled me as a scammer, blocking my account and refusing to ship any products. I was told my order was automatically flagged by their system but even after providing ID and speaking to several employees they were all very unwilling to help. It took me MONTHS to get my money back only through contacting the credit card company to file a chargeback. I definitely DO NOT recommend. Even if the products are amazing, the horrendous customer service and policies do not make it worth it. Edited to add - I recently tried to give your company another chance by trying to order a second time (in August) however when I requested the ordering code to place another order, like the first time, your representative refused to help and blocked me. I won't be giving you a third chance. Sorry.

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