My poor elderly Mom Mom, 87 years old, disabled, requiring 24 hour care. Needed her downstairs toilet, which had come loose at the base to be fixed. Mom can only use ground floor facilities. James the supervisor ! decided that a complete new toilet system was required. He advised that traditional style toilets were no longer available and were only made in white, as Mom has a champagne suite. A picture was sent, by James of the toilet from a showroom which is identical to the Selco catalogue approximate cost £120 inc. James charged Mom £882.30 for extremely amateurish work. The toilet is unusable by Mom, damage to paint work, plasterboard etc. Avoid them at all costs.

GREAT JOB We needed an emergency plumber yesterday as our shower was leaking into the hall. Within half hour Matthew arrived. He assessed what was needed and went to collect a replacement shower tray. He came back with Ben and removed the existing cracked shower tray and found the boards underneath were rotten. They went and purchased new ones, fitted them and then replaced the tray and enclosure and sealed everything. They vacuumed the work area and left everything clean and tidy. Excellent job and very greatful for their speedy response. Cheerful and friendly team Thank you.

Our hotwater tap problem This was the first time we used the Company and had excellent service. The problem with the hot water system turned out to be difficult to find but Rob persevered and succeeded brilliantly. We were very pleased with how 2nd City performed and can recommend them. We shall be happy to use them again if the need arises.

I have used 2nd city regularly over the… I have used 2nd city regularly over the last 15 years. They have replaced a boiler , fitted a new fireplace , and carried out countless other plumbing jobs at my property and my wife’s business premises. I would wholeheartedly recommend Mark and James (owners) and their professional workforce to any other householder or business owner. Their kind manner and attention to detail is to be congratulated. Ray Gibbins

Radiator and external pipe work The plumbers arrived on time and did an excellent job quickly and efficiently. They left everything clean and tidy. When I needed them to come back, because I had forgotten to request something extra, they came the very following morning. Excellent customer service and work carried out with attention to detail. I could highly recommend this firm.