YOU PROVED ME WRONG - I am happy to report, I spoke with someone in the company and my issue was quickly resolved. Thank you PLEASE PROVE ME WRONG: I have been emailing customer service for the past 2 weeks regarding an order I received. To this date no one in this company has gotten back to me. Having faith in businesses that strive on good reviews I am giving it another shot. I will be waiting for a response and hopefully rectify my problem. Order # is MR24869182821641

I was so disappointed at first when my… I was so disappointed at first when my order finally arrived, it was severely damaged, two sides of the outer package were crushed and two of the three filters were broken at the top. I sent photos to the company and they promptly sent me two new filters. Im happy again.

I purchased the wrong filters for my… I purchased the wrong filters for my refrigerator. When I requested a refund they told me they will not take them back because I made a mistake in ordering. They offered me a discount on the right filters and told me I should sell the originals on line myself. This is why I HATE buying online. Retailers cannot be held to account and you cannot touch, see and verify your purchase ahead of time. So now, I’m stuck with the wrong product. I will make all my future filter purchases at local retail stores.

I was able to get my order in a timely… I was able to get my order in a timely matter and it is what I ordered. I believe they did a wonderful job getting me what I ordered. Thank you again.

Best price and great customer service! This is the second time I order filters from here. I am very impressed and satisfied with customer service so quick and helpful. Whenever you have a question, email them and you will get the quick response. I will order more and more in the future. Thanks!