Quality Products, Quality Service The products I received were all of the highest quality and looked and felt as such. Customer service were really helpful when I contacted them about delivery timings, and the delivery arrived in about 1 week, which was amazing. Really happy with my purchase, it will be the source of much joy over the years. Despite the British weather.

Great Service and Product Having seen one of your fire pits at a local garden centre I went onto the website and looked at what you offered. I decided that we wanted a fire pit, swing out grill and metal cover, so I ordered online. The goods came quickly and well packaged, with emails to keep me updated. Unfortunately, what I ordered was too small, my fault entirely. So, I rang the number at 9am am and got through to really helpful (real) person who gave me a few options. Luckily, I am relatively local and an hour later, and having paid the extra, I was back home with the perfect size. We all enjoyed a lazy BBQ and fire that evening.....happy ending.

Good customer service Sought advice on what to buy, got advice, bought stuff, stuff arrived, burning a storm outside now. For those wondering the related size lids do cover both the belly firepit, as well as the optional grill attachment if turned over. This isn’t clear on the website.

Qualitybbq tongs product which should last a… Quality product which should last a lifetime

What excellent & expedient service We bought a plain jane firepit from a retailer but wanted to use charcoal occasionally on it. The retailer told us it would be best to contact the company direct. My wife phoned them up and explained we wanted a charcoal grate to fit in the bottom of the firepit so we could use charcoal. The plain jane firepit doesn't normally have a charcoal grate but they spoke to the blacksmith who manufactured one specifically. There communication is excellent & the quality of their product is excellent. Expedient manufacture to delivery. Well done firepits UK what a refreshing change it is to deal with a great company. As an engineer myself I was impressed with the high quality of the metal working & welding - great stuff thankyou. We will definitely be purchasing some more products from you.