Well worth the scary price! I was hesitant about the price but holy cow did this thing work amazing. We have three big tress with tiny blossoms that fall and literally cover the turf. A couple passes with this machine and it was literally back to looking brand new.. Extremely happy with this purchase so far! Wish I was able to post pics to show results

Customer service line and addresses seem to be just a facade And how do I determine if the product is faulty? How does turfmatic know what my problem is if they aren’t responding to my communication efforts? Literally, this is the first and ONLY conversation I’m having with turfmatic and it’s in this strange forum. Why won’t anyone return to my emails? They’ve decided I don’t deserve/qualify for a return silently and just ignore my MULTIPLE attempts to make contact? Thank you for responding! I really would like to speak with someone about a return. I understand you guys need an RMA but not only can I not find it but where do I send it?? The places I’ve contact don’t respond. This is the first response I’ve gotten from this company and it didn’t give me any information on how to complete this return. Please provide me with a contact address to someone who will respond?? Since my item arrived, I’ve been trying to reach someone at turfmatic. I tried all the email addresses listed either in my order emails and any address listed (anywhere) on their site. All of them are a dead end. Either they get returned to me or no one responds. There’s a phone number on the website but when I dial it’s just an empty line. No ringing, no one answers, not even a recorded message. Another dead end. There’s a representative listed on the contact page who’s located in a totally different state but after multiple dead ends, I emailed him directly. While he responded, it went no where. He said I need to find my RMA number and contact customer service and then has since ghosted me. I’ve gone to their socials, there’s nothing there to provide a lead to contact info. I’m out of options. Their warranty is another facade if there’s no one to answer emails or calls when you have a problem. So with that, I strongly don’t recommend purchasing expensive items from this company!!

The Turfmatic 380 does a great job… The Turfmatic 380 does a great job picking up leaves, pine needles, and dog hair. It also renews the matted areas of turf. The motor seems powerful and I have no problem running it for an hour at a time. Dragging a cord around is a pain, but I don't think any cordless machine could do the job.

Great Turf Cleaner I am very happy with the performance of this machine. I have about 2500 SF of synthetic turf and it cleans it and stands up the fibers very well. It only takes 15-20 minutes. The brushes kind of pull the machine along easily. It is generally pretty light and maneuvers easily. As noted in some other reviews, it does not get close to the edges, so I just blow them off into the yard beforehand to clean up with the machine.

There is no technical support for this… There is no technical support for this company. If you read the other reviews they say the same thing. My 380 sweeper ran for 10 minutes and shut off. I emailed every email they have and have received no responses. I own a factory also and my customer can reach and receive a reponse at any time. How a conpany operates like this is beyond me. I am going to purchase a machine from competitors and throw this one in the garbage, I guess.