I am very impressed with the Turfmatic… I am very impressed with the Turfmatic I just received. Our artificial yard was put in two months ago. We live in an area with many large trees and during spring there has been a lot of natural debri falling in our yard. Once the Turfmatic arrived I used a leaf blower to clear all sidewalks, driveway and natural areas onto out turf. I then operated the Turfmatic and it swept all of the debri up and left our lawn looking freshly mowed with neat path lines.

There is no technical support for this… There is no technical support for this company. If you read the other reviews they say the same thing. My 380 sweeper ran for 10 minutes and shut off. I emailed every email they have and have received no responses. I own a factory also and my customer can reach and receive a reponse at any time. How a conpany operates like this is beyond me. I am going to purchase a machine from competitors and throw this one in the garbage, I guess.

Customer service line and addresses seem to be just a facade And how do I determine if the product is faulty? How does turfmatic know what my problem is if they aren’t responding to my communication efforts? Literally, this is the first and ONLY conversation I’m having with turfmatic and it’s in this strange forum. Why won’t anyone return to my emails? They’ve decided I don’t deserve/qualify for a return silently and just ignore my MULTIPLE attempts to make contact? Thank you for responding! I really would like to speak with someone about a return. I understand you guys need an RMA but not only can I not find it but where do I send it?? The places I’ve contact don’t respond. This is the first response I’ve gotten from this company and it didn’t give me any information on how to complete this return. Please provide me with a contact address to someone who will respond?? Since my item arrived, I’ve been trying to reach someone at turfmatic. I tried all the email addresses listed either in my order emails and any address listed (anywhere) on their site. All of them are a dead end. Either they get returned to me or no one responds. There’s a phone number on the website but when I dial it’s just an empty line. No ringing, no one answers, not even a recorded message. Another dead end. There’s a representative listed on the contact page who’s located in a totally different state but after multiple dead ends, I emailed him directly. While he responded, it went no where. He said I need to find my RMA number and contact customer service and then has since ghosted me. I’ve gone to their socials, there’s nothing there to provide a lead to contact info. I’m out of options. Their warranty is another facade if there’s no one to answer emails or calls when you have a problem. So with that, I strongly don’t recommend purchasing expensive items from this company!!

Essential tool for artificial turf The power broom was easy to assemble (just the handle). easy to use, and very powerful. It’s the only electric one I’ve seen on the market and honestly I don’t see how you can install turf without it. It’s like magic how it turns the artificial turf from flat and fake to what looks like a lush, real lawn. Pretty cool. I’m looking forward to using it several times per year to protect the investment of my turf. Fast shipping and excellent price.

Indoor Training Facility We are a nonprofit indoor girls' fastpitch training facility. When looking for a product to keep up on our 11,000 sq ft turf area clean, after a little research we ended up purchasing the Turfmatic. We have only used it a couple of times. So far so good! The amount of dirt that it has picked up that is embedded into the turf is incredible. It leaves the turf looking "Perked"up. Based on our use of 2x, I would recommend this product for artificial turf. Remember, It is electric and you will need a long extension cord for a large surface.