Jim Perkins
GBPoor reviews but were good to me 1. Purchased my lithium battery from Eco Worthy UK before I had read the reviews so had some doubts but thought positively. 2. It is unfortunate when a company has so many bad reviews with complaints about non-response but my treatment has been 5 star. 3. Ordered 19th, delivered 23rd. 4. Sent by an individual Ryan who may be an independent distributor. 5. Below acceptable service is down to poor management or poor training. 6. No doubt this company is aspiring to achieve regular good outcomes so hopefully more satisfied customers
Claire Morrison Elliott
GByour product is terrible and your…terrible china product your product is terrible and your support is bad.got 10000w hybrid kit delivered,bad controller,talked to tech along with pics showing everything,sent me new controller.worked for about two month quit working properly.direction for installation and wiring terrible.wanted to upgrad kit,said it was expandable.differnt techs differnt answers,thats why you need to buy usa products even if cost more.china products are terrible
Gary Tunstall QGazQ
GBFaulty 100Ah LiFePo4 battery replaced Ordered my 4th 100Ah LiFePo4 battery from them. The first 3 have been fine (first was in March 2023) When it arrived it wouldn't give out any power, or take a charge (unlike the others). It took a few back and forths with emails, with slightly broken English / short replies, but they did send a replacement and arrived amost exactly a week after placing the initial order (so faulty battery and replacement within a week isn't bad). The replacement worked correctly and they said I could keep the faulty one. I dismantled it (not recommended), and decided the problem was a faulty BMS, I replaced that (£45 from AliExpress), and with the new BMS it seems to be working fine. Thought I'd add a positive review to show at least in some cases their support system works!
Stephen Azlin
GBLooks great, and got it fast! Received the product very quickly, quality looks very nice, and of course, time will tell, on actual performance.
beemerbruser
GB280ah LifePo battery charging profile issues Recently bought a 280ah LifePo battery & emailed both US & UK support on settings for charging using a Victron MPPT. I got different settings from the UK vs US customer support. Poor!