Faulty batteries, misled advertisement for panels, refuse to answer refund request I bought 4 lithium batteries for them and 2 collapsed in just hours to 0.4 V, and another collapsed in 2 days' use. All of them are used at normal room temperature for light use. New batteries cannot behave this way, but the depleted cells from the old EV can. Also their advertised panels of 300W each piece actually only 120W. They also sell batteries on eBay site with email charging accounts without receipt just the bill. Dodge commercial behavior.

280ah LifePo battery charging profile issues Recently bought a 280ah LifePo battery & emailed both US & UK support on settings for charging using a Victron MPPT. I got different settings from the UK vs US customer support. Poor!

Faulty 100Ah LiFePo4 battery replaced Ordered my 4th 100Ah LiFePo4 battery from them. The first 3 have been fine (first was in March 2023) When it arrived it wouldn't give out any power, or take a charge (unlike the others). It took a few back and forths with emails, with slightly broken English / short replies, but they did send a replacement and arrived amost exactly a week after placing the initial order (so faulty battery and replacement within a week isn't bad). The replacement worked correctly and they said I could keep the faulty one. I dismantled it (not recommended), and decided the problem was a faulty BMS, I replaced that (£45 from AliExpress), and with the new BMS it seems to be working fine. Thought I'd add a positive review to show at least in some cases their support system works!

Poor reviews but were good to me 1. Purchased my lithium battery from Eco Worthy UK before I had read the reviews so had some doubts but thought positively. 2. It is unfortunate when a company has so many bad reviews with complaints about non-response but my treatment has been 5 star. 3. Ordered 19th, delivered 23rd. 4. Sent by an individual Ryan who may be an independent distributor. 5. Below acceptable service is down to poor management or poor training. 6. No doubt this company is aspiring to achieve regular good outcomes so hopefully more satisfied customers

2/29/2024 I purchased (6) bi-facial… 2/29/2024 I purchased (6) bi-facial solar panels after previously purchased a dual axis tracker. I've yet to receive my panels after paying in advance. I continuesly call the listed number and only able to leave a message "Requesting" a call back to no avail! Emails aren't coherent and provide even less information. Frustrating! I looking for panels or my money back ASAP!