Having issue running my credit card Having issue running my credit card, Steven was more than helpful to send me a payment link to complete my transaction!

Great Customer Service! Had some difficulties with the website. Contacted customer service. Once I communicated the issues I was having Steven worked through getting my order processed and making sure I got my receipt and all issues resolved. Perfect!

Horrible customer service I ordered a water pump for my Komatsu Excavator. I paid for overnight shipping. I never got a confirmation on my order. I called for 2 days and no one returned my call. Finally got an email on the third day after I wanted to cancel my order but just asking to get back to me.

Online order I had a good experience this morning I placed an online order and everything went smoothly. The staff at propel parts has always been helpful in the past when I have been looking for harder to find parts or something that wasn’t listed online.

Very knowledgeable and quick to quote parts. Very quick to respond to parts quotes. Knowledgeable and Polite, and very quick shipping. Definitely will purchase parts from these guys in the future.