Great Customer Service! Had some difficulties with the website. Contacted customer service. Once I communicated the issues I was having Steven worked through getting my order processed and making sure I got my receipt and all issues resolved. Perfect!

I almost want to cry ;( writing this… I almost want to cry ;( writing this review because I dont want people to find out about them and rather keep them in my pocket but they deserve it… This company is great with Quality Products at amazing prices! Sometimes, their website is not the most accurate but is user friendly and if you got questions they will call back and are very prompt in responding via a call or text to verify inventory before placing an order. I really appreciate and look forward to continuing to work with you all especially Anthony — he is amazing & the best!!!

Excellent experience Mike has been very helpful. I am looking forward to keep doing business with them

Horrible customer service I ordered a water pump for my Komatsu Excavator. I paid for overnight shipping. I never got a confirmation on my order. I called for 2 days and no one returned my call. Finally got an email on the third day after I wanted to cancel my order but just asking to get back to me.

Propel parts is a good Cat vendor that… Propel parts is a good Cat vendor that provides a top notch service to customers from ordering to delivery. Their after sales service is really impressive.