Doesn’t include screws Beware, there are no screws to mount hose reels. The customer support from Ed out of the Florida office was non existent. One reply I got was they never plan on including screws, and they are a top manufacturer worldwide so they don’t need to supply screws. If you have ever called Chewy or Amazon for support, Macnaught is the opposite. Edit After Reply: It does not show there are no screws on the website when you buy. Kind of pointless for it to be in the instruction manual as you would already have purchased the product. For a $250 reel you should have all the parts. That means screws for standard installations. Most people probably aren’t mounting garden house to metal but even so, why not include all parts? Now the reel is sitting outside on the floor until I can make time to go to hardware store. Plus it doesn’t say what size is needed, so I have to do a lot of figuring out. Might be best if we just return it, there are tons of these type reels on the market, but yours is literally the most expensive out there that I found, and it’s missing screws.

Quick Delivery - Great Product This item was delivered in about 10 days and it seems well built. I installed it in about 10 minutes and in spite of others saying the pressure was low, I did not have any issues with reduced pressure with this set up.

Great reviews Great reviews, highly recommended products. Ou order was processed and delivered early. Cannot waite to get home to put our (2) grease guns to work on our new tractor.

Product is sturdy but the unit will not… Product is sturdy but the unit will not retract the entire hose but instead it gets stuck towards the end about 10 ft out. Not what I expected for $250

Service was excellent Service was excellent! Called customer service and the lady I spoke with was very knowledgeable and informative. She was able to quickly answer all the questions that I had!