I purchased a pair of the lenses after… I purchased a pair of the lenses after doing some research online. Ordering them was easy. It took a little while for the lenses to come in, but in their defense, they stated that this time of year was busy and lenses could take longer than usual. When the lenses arrived I noticed immediately that I was seeing double while using my Meta Quest. I contacted customer support, and they reached out to me very quickly, They asked me to try a few things and after a short amount of troubleshooting, they realized that they had used an incorrect PPD setting in the lenses. A set of replacement lenses were sent out the next day, and I received my replacement lenses within three business days. The lenses work perfectly, it’s so nice to be able to use my Meta Quest without using my prescription glasses in them. The quality is very clear and I commend their customer service on how prompt, kind, and how efficient they were in getting me replacement lenses. would not hesitate to recommend this company to anyone. Keep up the great job!

Great lenses, great customer service Ordered prescription lenses for my VR headset (Quest 3). Very nice product (magnetic clip-in mechanism - easy to remove, clean, etc). Also very good customer service - there was a problem with my original order which Jason resolved promptly.

Money well spent Initially I chose Reloptix because they really answered all the questions I had right on their web page. This was something I found lacking with other vendors. I wear progressives and have found that fitting new lenses can be a bit of a pain sometimes. Some vendors get it right the first time, others do not. This is the first Rx VR lens kit I have ever purchased so I did have a little angst about how it was going to work out. Well these people got it right the first time. I sent them my prescription and they produced a first class product that works. Money well spent. Also, their communication during the waiting period, about production and shipping timelines, was spot on and 5 star. These people know what they are doing and I have no hesitation in recommending their services to all. Thanks team.

If you only read one review read this one ! If your like me your reading these reviews because your unsure if the product is what you expect or your feeling a little uneasy about the purchase. Let me put your mind at ease, put simply the lenses are point for point no better or worse than my glasses which cost a little over $600au or about $390usd. So excellent value for money. But what you really need to know about is there after sales support. I was having a nightmare run with the local delivery service here in Adelaide. Lets just say after 3 days of trying to get the package delivered, they would not answer there phones and then all the tracking information vanished from the delivery service's website I thought I had done my money. As a last ditch effort I reached out to Reloptix, 2 hours later I had a text from the delivery company saying it was on its way again, and within 5 hours I had the lenses in my hands !. So if the company is prepared to help you from the other side of the world I can't see how your ever going to have any problem with support !. My experience now playing my Quest 3 is greatly improved and Reloptix will always be the first place I'll look for VR lenses in the future.

Been Using Reoptix for 3 years now. Love them! Very friendly. Active support in their discord. Family owned feeling. When buying from them, you feel like you are supporting a Mom and Pop store or a local store not a corporation that wants your money. Reloptix actually cares about your satisfaction. They are also gamers with glasses, so they know what we need