BYR Jiménez Ortiz
PRExcellent Excellent. 100% recommended. The date of our wedding was scheduled for 2020. Due to the pandemic, we have had to postpone it on 3 occasions. My deposit was in 2019, and from then until today, we have always been in communication with Manuel. Today we finally received our hats and we loved them! Communication, attention, and service during these past two years has been top notch. The quality and design of the hats has been exactly what we asked for! 100% recommended! Thank You Manuel!!! Carmen from Puerto Rico
J Aldergate
GBDisappointed & No Integrity I just have to say I am super disappointed in the customer service and failure to deliver on the owners word. I reached out way in advance for a custom order that I was told they could do. Then I follow the owners direction on when to place the order and a week before I need the order, owner tells me sorry can’t take custom orders we are too busy. I was excited to help a small business and was treated like I didn’t matter and with no integrity. I was even willing to and agreed to a $250 fee for a custom order. I guess I learned a valuable lesson. Trust and respect don’t matter these days with Foam Party Hats company.
Bruce Graham
GBSHOULDN'T TAKE ORDERS IF THEY CANT FILL THEM. They need some real leadership. I ordered a hat and was given a date when they promised it would be done. It still hasn't showed up. Why would they make these promises when they know they cannot fill them. Recommendations are they get some real leadership in this company and not that phony TV big talk exaggerating their abilities to run a business. Terrible Communication.
Bryan Busby
GBGreat work! The team was great and obviously strongly believes in underpromise, over deliver! The hats arrived earlier than promised. The quality is outstanding. I am very happy and will be ordering again and again! I am even talking to them about a custom design for future hat. Thanks Manuel for being there every step of the way.
Junelle Joson
PHTHE BEST PARTY FOAM HAT EVER! + fast shipping When the hats arrived, it literally leaves me in awe! It exceed my expectation and the hats are super cool that even my uncle wear one during the party. It doesn't look cheap in person and it looks superb in photos. From the order process and up to the shipping, I am very well informed about the status of my order. I can't wait to order again in this shop!!