consistently missing meals The meals that I receive are tasty and easy to prepare but I’m not receiving the meals that I order! The problem is that for FIVE weeks straight I have ordered 4 meals for the week and only ONE came packaged in the bag. Each week that passed with an error was corrected with a credit to my account for the missing meals; however, the errors kept happening and I would not have any food for the week. I understand that this type of mistake may happen but not FIVE CONSECUTIVE WEEKS! I will sadly need to find a new food delivery service since they can’t seem to fix the problem and I can’t eat credits to my account. Is this happening to anyone else?

Ordered it 3 times the only order that… Ordered it 3 times the only order that showed up was the first one. No delivery two times, waste of time and angst. Customer service replied 2 days later and offered a refund and assured that the future order would be delivered no delivery again. Who runs a business like this absolute rubbish. Order at your own peril.

Great Food, Bad Packing/Delivery New customer starting February 2024. I reside in the NYC/CT metro area. I ordered lunches, snacks, and dinners for M-Thursday. I was impressed with the quality and taste of offerings. In the six weeks that I was a member before cancelling, I only received two deliveries that were correct. The others had item(s) missing, some total no shows. The customer service was good at responding back with apologies and refunds on missing items and some delivery charges. They would deliver to my area on Sundays in the 6p-10p range and most would arrive on the later end. The convenience they offer became an annoyance on Sundays to take the time to itemize everything and relay back to customer service with their errors, I’ve just cancelled my service. It’s a shame because I loved the food but the company has a long way to go before they can offer an overall excellent service and customer experience. My advice, spend more money and time on hiring competent packing, shipping and delivery/logistics staff. Have bags checked, double and triple checked before leaving kitchen facility.

Delicious meals that make going plant based easy. I have just gone through my first full day of meals: breakfast, lunch, dinner, and snack. Each af the meals was super tasty. I made a switch from eating meat, to a plant based way of eating and quite frankly after three days of cooking for myself I was relieved to find such a great PREPARED meal plan. I would never be able to achieve this level of variety on my own and am excited on how this will positively affect my gut biome. I also am glad that I am no longer contributing to the damage that mass animal farming is doing to our environment. I have seen comments about the expense. If you consider time saved and quality and variety of the ingredients, I think it is a pretty good deal. I may at some point start making breakfast, but for now, Thistle is making the transition from eating out a lot and eating meat to a completely plant based meal plan totally seamless and worry free.

Thistle is an excellent experience… Thistle is an excellent experience overall. We like or love most of the meals, the food is usually delicious, and I feel like it is healthier for us. It is so convenient to have the meals delivered right to our home, and the cost per meal is less than we would spend on takeout.