consistently missing meals The meals that I receive are tasty and easy to prepare but I’m not receiving the meals that I order! The problem is that for FIVE weeks straight I have ordered 4 meals for the week and only ONE came packaged in the bag. Each week that passed with an error was corrected with a credit to my account for the missing meals; however, the errors kept happening and I would not have any food for the week. I understand that this type of mistake may happen but not FIVE CONSECUTIVE WEEKS! I will sadly need to find a new food delivery service since they can’t seem to fix the problem and I can’t eat credits to my account. Is this happening to anyone else?

Thistle has made life so much easier… Thistle has made life so much easier and I've lost about 15 lbs. I've been using Thistle for over 3 months now for our dinners and occasionally for lunches and both my husband and I enjoy the meals and the healthy ingredients. It's been worth every penny for us. My only issue is the plastic packaging. So I'm looking forward to when they're able to figure out a more sustainable option.

I like how ofter deliveries come and… I like how ofter deliveries come and being able to edit easily depending on travel schedules, etc. I really like the options for the juices - the lunches and dinners are super handy. I think we are still figuring out how much or how little to order - we've had to throw out a couple because we ordered too much. I like the flavors of the dressings as well - it would be super cool to share recipes on your website for your subscribers in case we wanted to make any of those yummy dressings ourselves!

Unfortunately ill have to stop service… Unfortunately ill have to stop service with them. Food that comes is excellent but from day 1 I have had nothing but deliveries not showing up, meals missing, meals being wrong, delivery drivers refusing to take the coolers & plastic containers for their recycle program etc. Always met with a credit to my account for the next week. I am on week 5 and every week there is 1 or all of the issues above. It's just not reliable, it was supposed to help eleviate stress for meal planning with my schedule & since it's constantly a bargain if it will show up when it's supposed to, well Its caused more anxiety. For the price point its not worth it. Sadly I enjoy the food & it was helping me become & feel healthier but cannot support a company who cant get their quality assistance & drivers in order. again this has been every week since day 1. Thats not mistakes thats legit employees or third parties negating their jobs. Tonight was the last straw nothing showed up & no texts telling me of delays etc.

Great Food, Bad Packing/Delivery New customer starting February 2024. I reside in the NYC/CT metro area. I ordered lunches, snacks, and dinners for M-Thursday. I was impressed with the quality and taste of offerings. In the six weeks that I was a member before cancelling, I only received two deliveries that were correct. The others had item(s) missing, some total no shows. The customer service was good at responding back with apologies and refunds on missing items and some delivery charges. They would deliver to my area on Sundays in the 6p-10p range and most would arrive on the later end. The convenience they offer became an annoyance on Sundays to take the time to itemize everything and relay back to customer service with their errors, I’ve just cancelled my service. It’s a shame because I loved the food but the company has a long way to go before they can offer an overall excellent service and customer experience. My advice, spend more money and time on hiring competent packing, shipping and delivery/logistics staff. Have bags checked, double and triple checked before leaving kitchen facility.