Exceptional Customer Service Experience Working with Cynthia Atienza was a blessing. She took the time to read my file and was able to assist me immediately. No stress experience working with Cynthia! Thank you!

Awesome Customer Service Nataly was super helpful with every question I had. I needed to change my pharmacy as my preferred pharmacy had my glp-1 prescription on back stock and wouldn’t have it for several more months, Nataly helped with that! Nataly also helped every step of the way working with my insurance and even offered to call local pharmacies if I needed (to ensure I would be able to fill my prescription). Always super quick to respond.

Find another company to go through… Find another company to go through because this one is horrible! The doctor they assigned me too Trissy Chun ...I received my order but I never received the Zofran for nausea like I was promised I also can't get through to anyone they don't answer your messages....also they know nothing about this medication they told me inject 25 units!!! Thats wayyy to much for the first time your only supposed to start at like 10 units not to mention had I injected that 25 units i probably could've overdosed and got sick and I wouldn't have enough semaglutide to inject for the next 3 weeks they only send you exactly enough! Either way thinking of getting a lawyer involved there is no way they have real doctors working for them!

My experience was great My experience was great! I was instantly approved, my meds were sent to the pharmacy immediately. The only issue was the medicine has a nationwide shortage so I was unable to fill my prescription. Everyone who I spoke with was helpful at cancelling and even offered to call around to other pharmacies and offered other solutions as well. I decided to go to a local doctor and work on getting medication through my insurance with a PCP.

Resolution of problems They were able to work with me to figure out why the prior authorization didn’t go through, and then we solved the problem. Just a little more info & then it was fine. They are patient, and willing to listen.