Exceptional Customer Service Experience Working with Cynthia Atienza was a blessing. She took the time to read my file and was able to assist me immediately. No stress experience working with Cynthia! Thank you!

Able to help me troubleshoot Able to help me troubleshoot. Noreen helped me navigate an accounting error that saved me so much strife and made me feel like I was truly supported and that she cared

Resolution of problems They were able to work with me to figure out why the prior authorization didn’t go through, and then we solved the problem. Just a little more info & then it was fine. They are patient, and willing to listen.

Awesome Customer Service Nataly was super helpful with every question I had. I needed to change my pharmacy as my preferred pharmacy had my glp-1 prescription on back stock and wouldn’t have it for several more months, Nataly helped with that! Nataly also helped every step of the way working with my insurance and even offered to call local pharmacies if I needed (to ensure I would be able to fill my prescription). Always super quick to respond.

Give them a chance! I will admit, I was pretty skeptical of this virtual, online heath care. And receiving medications from some unknown place. I even tried to cancel my membership immediately after I joined. After fast responses to my emails and concerns, I canceled my cancellation! All my questions were answered and the helpline staff have been great and have made me feel very comfortable. If it were not for these guys, I would have never stayed. I am one month in on this journey and everything has been great. Thank You!