I wish you would return to your old… I wish you would return to your old practice of sending us samples when requested.

We paid in advance the 100% of the… We paid in advance the 100% of the signage (11K) and after chasing them for updates for six month they advise they never produce the sign.Now they refunded the money without even an apology. Very Unprofessional .

Their pricing seems to be totally arbitrary Their pricing seems to be totally arbitrary, and their communication is slow. I like the wayfinding, but everything else has been hard to deal with. We are on our 4th project and will be utlilizing a different vendor.

To not receive samples in this… To not receive samples in this business, even when new orders or orders with changes are involved, is an enormous inconvenience and embarrassment.

We order two-tone acrylic letters with… We order two-tone acrylic letters with black stickee backs. Glue pours off the sides of these letters and numbers. We use masking tape to work around the edges and sides to remove the excess. It is very time consuming. This has been an issue since the facility was moved to Tennessee. Sloppy work all the time.