Great Company and Great Product Love working with Identity Group. Kathy and Louise always look out for me and they make sure my order is perfect. I've given them a few challenges to recreate and always comes through. Identity Group is my vendor of choice and provides a great product.

this is the first and last time I've… this is the first and last time I've ever TRIED to use them, it's a joke I keep getting emails telling me that they've forwarded me to someone else who can help me but no one ever has! apparently no one works in sales! if I didn't need the signs I wouldn't have been trying to buy some!

We order two-tone acrylic letters with… We order two-tone acrylic letters with black stickee backs. Glue pours off the sides of these letters and numbers. We use masking tape to work around the edges and sides to remove the excess. It is very time consuming. This has been an issue since the facility was moved to Tennessee. Sloppy work all the time.

To not receive samples in this… To not receive samples in this business, even when new orders or orders with changes are involved, is an enormous inconvenience and embarrassment.

Their pricing seems to be totally arbitrary Their pricing seems to be totally arbitrary, and their communication is slow. I like the wayfinding, but everything else has been hard to deal with. We are on our 4th project and will be utlilizing a different vendor.