We paid in advance the 100% of the… We paid in advance the 100% of the signage (11K) and after chasing them for updates for six month they advise they never produce the sign.Now they refunded the money without even an apology. Very Unprofessional .

My experience with DiverseID is always… My experience with DiverseID is always a good one. My contact Belle McBride is the greatest. She always makes sure we're completely satisfied with our orders.

Louise Vallone is my hero Louise Vallone is my hero! She worked on a time sensitive project for me that required a lot of communication via email and over the phone. She took it upon herself to verify specs from previous orders to ensure consistency and updated those specs I got wrong. She communicated with engineers to make sure my specs for signs not produced before were doable and if not, she adjusted them accordingly. She made sure the quote was updated as changes were made and kept me in the loop along the way. She knew I was stressed about getting it into production, so every chance she got, she either said something or emailed me something to make me laugh. The signs will ship December 31 and all is good in the world. Thank you Louise for all of your hard work! I told you I would hug you if I could, so consider yourself hugged!!

Don’t care attitude I have been in business for 20 years and this was one of my worst experiences, choosing IDENTITY,I have filed complain to Marriott too. Baye and Kerri was very good while taking our business, but while it came to perform we had missing sign,we called for missing sign but they treated us as new customer took over 60 days to get the sign, normally working with HOTEL SIGNS we had much better experience, we were trying to support IDENTITY as local vendor, but this was my biggest mistake ever.

Excellent company! Excellent company! IDG always comes through and even in the tough circumstances will always work with us personally to find a solution and would never hide behind common excuses like other companies do. Simply put: Dog never ate their homework. Nancee and Jennifer are awesome.