Anne
GBDamaged product - no refund Order was dropped at my door, when no one was home, damaged. I’ve tried for weeks to return it to get a refund, and have been told a few times that they would send one, but have never received it. I was more than patient overt the holidays, but am now feeling very ripped off. This is after it took weeks to ship. It took so long to arrive, with no shipping update, that I had ordered a charge back with my bank. Then cancelled it when it arrived, just to then discover that the item was damaged. Now Modrngy has my money and I have a broken light and they do not do anything to help resolve it.
James Emrani
GBAmazing Customer Support with Order I just bought new Wabi Sabi lights for a restaurant I am opening from Modrngy and my experience has been amazing. They went above and beyond to make sure that my order arrived on time. Their customer service team kept me in the loop with any progress. Looking forward to purchasing from Modrngy again.
Francesco Piccirillo
GBProduct never arrived Product never arrived. Label created but never shipped. So for me you are a spam! Collect the money, create a shipping label and then nothing!! Communications is poor that basically whom answers doesn’t know nothing!
Alma
GBWrong Item Sent, Unresponsive This company sent me the wrong item and hasn’t responded to any of my calls or emails to correct this. It has been a month since the item was delivered and they still have not returned my messages.
Alison
GBWonderful customer service Wonderful customer service, kind, friendly. My order arrived in a timely manner.