Matthew Coyne
GBDon't spend your money at Modrngy.com! I bought a fancy kitchen island light from Modrngy.com and I regret it. The canopy was only maybe 2" wide which was not enough to cover an 8B octagon electric box. When I contacted Modrngy they told me they could send a trim plate, but I wasn't interested in that route. Getting approved for a return was a pain, I had to pay a $40 dollar restocking fee, I had to pay for my own return shipping and I am currently STILL waiting for my money back and they have had the light back in their possession for 11 days now. My advice, don't shop here. I actually found a much nicer and higher quality kitchen Island light from Walmart.com of all places.
Alma
GBWrong Item Sent, Unresponsive This company sent me the wrong item and hasn’t responded to any of my calls or emails to correct this. It has been a month since the item was delivered and they still have not returned my messages.
Sarah Tiffany
GBThe only reason this isn't a 1-star is… The only reason this isn't a 1-star is because our initial product did arrive. I was pleasantly surprised since I'd heard of a terrible experience a co-worker of mine had with the company. Then, when a follow-up order was placed (directly with a rep over the chat - more great experience!), they assured me since it was just an install accessory, it would ship the next day and take 2-3 business days. It has now been 2 weeks and I cannot get a hold of anyone via chat, email, or calls/VM to ask when the order will arrive. I tracked it, and like many other reviewers, it says that the order was processed but not shipped. I feel like I'm going crazy trying to get them to respond.
Prady
GBReceived a pendant light which was not… Received a pendant light which was not as we expected. Created a return request which was accepted by the site. Had to pay for return shipping charges around 50$. We never received the refund nor do they respond to emails or calls. Horrible experience overall, please stay away from them
Alison
GBWonderful customer service Wonderful customer service, kind, friendly. My order arrived in a timely manner.