A total scam I have tried several times to call this business and locate my order. They never answer. Whenever I go on their chat they assured me my item will be shipped, but it never gets shipped and only a tracking label has been created. I should’ve listened to the other reviews on here because I feel like their business is a scam and should be reported to the Better Business Bureau.

Wonderful customer service Wonderful customer service, kind, friendly. My order arrived in a timely manner.

Wrong Item Sent, Unresponsive This company sent me the wrong item and hasn’t responded to any of my calls or emails to correct this. It has been a month since the item was delivered and they still have not returned my messages.

DO NOT BUY from this company!!!!! Like the others stated ~ RUN from this company. Received a light. Horrible quality. Tried immediately to return. As others have said, they won't respond to any communication. Now have sent 3 emails, and left 1 message. When trying to return to fill out some form, you only get an email address to write to. I'm going to contact my credit card company and the BBB.

The only reason this isn't a 1-star is… The only reason this isn't a 1-star is because our initial product did arrive. I was pleasantly surprised since I'd heard of a terrible experience a co-worker of mine had with the company. Then, when a follow-up order was placed (directly with a rep over the chat - more great experience!), they assured me since it was just an install accessory, it would ship the next day and take 2-3 business days. It has now been 2 weeks and I cannot get a hold of anyone via chat, email, or calls/VM to ask when the order will arrive. I tracked it, and like many other reviewers, it says that the order was processed but not shipped. I feel like I'm going crazy trying to get them to respond.