Very bad experience Very bad experience, my order did not come and my tracking number did not work either, I emailed them a lot of times regarding my order and they did not even bother to reply.irresponsible. Do not ever order from this website

I am not happy I have a shelf of milcrappy tools Owned this for about two years, only used at home for basic repairs and in my basement wood shop. I was using a 3.5” hole saw on drill mode when things went bad. The chuck and the gearbox self destructed. Chuck still attached to the bit and odds and ends all over the workbench. I found all the pieces and sent it in to Milwaukee for repair. Repair was denied saying: gears- broken off, chuck-broken off, drill-poor condition. This drill was in mint condition, and no way it should have broke. Received email from Milwaukee, just like every 1 star review gets. “ Thank you for leaving a review on your M18 FUEL™ ½” Hammer Drill/Driver. Our team would like to gain more insight and assist. We will be in contact shortly! - Milwaukee Tool Social Team” I have not been contacted by customer service once regarding this issue. They send this email out so it looks as if they are going to help resolve the issue.

Milwaukee customer service the best Milwaukee tools are not the least expensive. But I am continually reminded of why I prefer them. Always happy with the performance. However the customer service experience I had recently was top notch. They went more than beyond what I expected. Not only found the replacement saw guide for me but sent it quickly as well as a cap and measure tape for my loyalty. Milwaukee is Fantastic I. My books!!!!

Extremely disappointed in the sewer… Extremely disappointed in the sewer camera. Spent 7,000 on this unit, didn't hold up, they wont cover it after 90 days. They used to be a great company to deal with. Id still recommend the power tool. For me im moving to rigid cameras. These are junk. Even the Tech support person told me they are junk and nothing he can do. Moving forward Rigid will get my business on all sewer cleaning equipment. Will never recommend anything sewer pipeline related again. Now i have $7,000.00 paperweight.

Milwaukee customer service is non-existent Milwaukee customer service is non-existent. I had a faulty M12 battery. I contacted them through the email provided. Initially they responded (so it was obviously the right address) and then totally ghosted me when I explained my issue.