Frank Smolka gives a rating of three. Frank Smolka would not rate your services any higher than three. To much bureaucracy and things being recalled.

Continued excellent service and guidance I needed a more portable POC and Carey Burnett, who has been tremendously helpful over several years, directed me to Jeff Hinchee. I worked with him several years ago and he's still there and still gives excellent advice after carefully listening to my needs. The fact that both these folks are still at the company and can provide consistently excellent advice and service and that the machines I've purchased have met all my needs, even as those needs change is what has made me a trusting and returning customer. S. A. Welsh, Houston, TX

Our G5 unit needs repaired and Jeff… Our G5 unit needs repaired and Jeff Dewberry and Carey Burnette took exceptional care of use. We sent the RMA unit back to Plano, TX and also purchased another G5 which is scheduled to be delivered tomorrow This is truly amazing customer care and we are so grateful for Jeff and Carey. THANK YOU INOGEN!! Diane & Wayne Leohner

I had many questions about portable machines During my investigation of portable oxygen machines, I wound up speaking to Jeff in the sales department. He was extremely helpful. With all my questions, he made sure I understood his answers. Days later, I had more questions, and again I spoke with Jeff. He was very patient. Not only did he help me find the correct make/model for my needs, he was an absolute pleasure to do business with. He not only sold me on the machine, he sold me on doing business with Portable Oxygen Solutions. Since I placed my order, the company has been very communicative regarding the status of said order.

The staff took the time to explain the… The staff took the time to explain the machine and walked us thru obtaining information needed to complete our transaction and purchase.Jeff made the experience more personal and respectful,adding his service as a vet,and put my husband at ease as he is also a vet. Wonderful company! Jeff & Carey were great!