The online toll free numbers with only… The online toll free numbers with only phone trees and no way to speak with a real person is really frustrating. I literally called 4 phone numbers before Iwas able to find someone to help. Once I spoke to the saleman (Ronnie) personally everything was great and he was very helpful.

$200,000 lemon truck.. 8 weeks since delivery Officially 8 weeks since our truck was delivered. It has been a complete nightmare for us. The truck hasn't performed even a 1-hour job. It has spent the entire 8 weeks since delivery under the microscope and troubleshooting at either Custom Truck Canton or the Ford dealer. 8 weeks and they've offered me nothing to help me perform my work, no replacement of the truck... THEY'VE DONE NOTHING. EXCEPT CONTINUE TO TROUBLESHOOT AND TROUBLESHOOT..... FOR 8 WEEKS!!!!! We spent $200,000.. that money is in your bank account. Meanwhile we have a $200,000 truck that essentially useless. Nobody has ever reached out to me besides the salesman. I'm constantly the one following up with them. Who the hell is the manager? Do they not have the spine to get involved and make a decision to get me taken care of. Are you just waiting for me to file a lawsuit? WHERE IS MY SOLUTION? WHEN IS THIS GOING TO END?

Super nice folks to deal with -

Anthony Santana makes it easy to do… Anthony Santana makes it easy to do business with CTOS. He is the reason we keep buying your trucks.

They have trucks in stock and can get… They have trucks in stock and can get the deal done within hours. Same day! Also Custom Truck has the ability to influence the truck OEM's to see a problem from both the customers concern while understanding all parties concerns. I always buy my trucks from Custom because they truly stand behind their products.