The entire team was helpful and always… The entire team was helpful and always kept me in the loop in regards to my orders.

Everything but the ordering was great Everything but the ordering was great. Since it was my first time ordering I was supposed to get a discount, while checking out there was no option to click on to get the discount. Could have saved a little over 40.00. Otherwise customer service was awesome, delivery was great.

Cracked Birdbath My birdbath had a Crack causing it to leak and I reported it after delivery. I had a brand new replacement delivered about 3 hours after my report. Amazing service!!

Drill missing from delivery I ordered a combination offer; a cordless Milwaukee vacuum combined with a Milwaukee drill. The vacuum was delivered without the promised drill. I emailed BuildClub and they said they would look into this. That was days ago and I haven’t heard anything from them. UPDATED REVIEW: BuildClub did track down the second parcel and it was finally delivered. They said the driver made the error of only picking one item from the packing list instead of two. I am upgrading my star rating from 1 star to only 3. If BuildClub is using a delivery service with drivers who can’t adequately read to do their jobs, maybe they should change delivery services.

The material I needed, when I needed it, at good price After not finding the 12' sheets of corrugated roofing material in the color we wanted anywhere else, BuildClub had it at a reasonable price and quick delivery. Saved our project as my assistant visiting from out of state was only visiting for three days.