Pleasant shopping experience Website interface was super easy to navigate through. Made buying what I needed for my company a breeze. Tracking my shipment was just as easy with the provided shipment details. Will definitely be a repeat customer.

In speaking with the customer service… In speaking with the customer service rep, I was very happy to find that I could save on shipping by picking the item up at the manufacturer who is located close to us. The item was ready to pick up relatively quickly. Toolfetch was very helpful in making this happen.

The people I spoke with was extremely… The people I spoke with was extremely helpful, got back to me quickly and also extended their quote to me as my customer was A last minute contract signer.

Money grab Customer Representative Was excellent I ordered and paid for my item including shipping cost. Then get a call from service rep that shipping will cost additional 140 dolloars. No money no ship no other optionss given. Job was scheduled around deliver of item. It would have cost more money to delay shipping than pay what was asked. Tool fetch had me in a position where i had no choice than to pay black mail amount. NOT HAPPY

4 months for a small equipment order. Wish they would have told me up front! I ordered a lift on Nov. 13, with no info after a month, and no reply to emails, I called in December and was told the item would ship by January 21. Just called 1/25/24 to be told it's on a second backorder and should (maybe?) be available sometime in March. It looks as though people have a hard time getting refunds. I don't know if I should cancel and order elsewhere or hope it eventually will arrive.